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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

restarting after Factory reset

I had a problem with doorbell and did a factory reset. I then tried to reload doorbell to my Wi-Fi etc. When I try to restart the app, it tell me that doorbell is already on an account and that must deleted. The account is my account and I am trying ...

TheRands by Community Member
  • 2477 Views
  • 8 replies
  • 0 kudos

Doorbell won’t connect to new WiFi

I have a nest doorbell - worked great & then had to get new WiFi modem & router - & now I can’t get my doorbell to recognize the new WiFi. I have done all the troubleshooting that is listed - rebooted my router & modem - reset my doorbell to factory ...

Ast by Community Member
  • 726 Views
  • 4 replies
  • 0 kudos

Nest Hello Peeling

Hi, my nest hello started peeling after having to replace it last year for connection issues. What can be done for this? Thank you

Chris215 by Community Member
  • 905 Views
  • 4 replies
  • 0 kudos

Resolved! Nest camera 2nd Gen won't connect

Hello, I recently moved and I am trying to connect my wired Nest 2nd Generation to my wifi, but it says to move my phone or router closer. The camera is right next to my phone and the router is in the same room. I have a Nest Mini connected even furt...

Noncryptic by Community Member
  • 2674 Views
  • 4 replies
  • 0 kudos

Resolved! Nest camera indoor 2nd gen image quality

Hi Already own a nest camera and been using for a few months and everything works fine. I just bought a second one and installed it yesterday. Video quality is not the same. Put the two side by side and clearly the new one has blurred video. All my s...

Karen83 by Community Member
  • 3970 Views
  • 21 replies
  • 1 kudos

Aware Account: multiple doorbells and wifi set ups

I have an existing aware account for two doorbells at one location. I want to set up an additional two doorbells at a another location on a separate Wi-Fi network. Can I leverage the same aware account for all four doorbells.

Tneal by Community Member
  • 618 Views
  • 4 replies
  • 0 kudos

Resolved! Google Nest Outdoor Camera - Battery Draining While Plugged In

2nd Google Nest Outdood Camera purchased installed by way of ADT. The camera stays plugged in with the adapter the camera came with. Since having the camera I've never seen it reach 100% or the infinity sign the help article referenced. Contacted ADT...

Ecas123 by Community Member
  • 3531 Views
  • 19 replies
  • 0 kudos

Defective cameras

Nest first generation cameras always lost internet connection and now after one year and 10 months both of my cameras stopped working completely. And after being on the phone with nest support for 11 hours and five emails I was finally told there is ...

Sugarbear by Community Member
  • 814 Views
  • 6 replies
  • 0 kudos

Try to reset nest password

The Nest app won't send a password reset email after pressing forget password, stuck in a never ending loop? Any recommendations?

kbmaher by Community Member
  • 698 Views
  • 1 replies
  • 0 kudos

Nest cam with floodlight

Purchased 5 for new construction home. We have no white visible on any exterior of home (siding is deep green, soffit and facia black) and we were hoping these could be black or had skin options. I see painting will void warranty and likely interfere...

Katie19345 by Community Member
  • 1254 Views
  • 4 replies
  • 0 kudos
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