Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
No live video outdoor camera
Hey google supportMy outdoor cam battery is not showing any live video, only telling me its unavailable.Every thing els is working fine like notifications history with good quality video and more.I have good wifi cover with a 64mbit up and download, ...
AI capabilities Improvements?
Is Nest planning to improve their AI capabilities? My cameras detect my dogs as (Person) and alerts go off all night with insect flying into view of the camera. Hoping to see improvements in the future as I love the Nest Cams and App.
Nest Outdoor Cam and Nest Aware
Bought a new outdoor cam and just read up that it can't connect to the old nest app. Ok. So what about nest aware and the new camera? I see no way to male a clip and thats the reason I got the 2nd camera to make clips of things going missing. So in t...
Resolved! I don’t have the QR code for my camera. How can I connect?
Hi, we’ve moved this camera around a bit and seemingly lost the QR code at the bottom. Now we can’t connect. Any help?
Am I misunderstanding something about activity zones?
I installed a Nest cam with floodlight last weekend, and, for the most part, I 've been pleased. I am, however, scratching my head with one issue:My camera picks up activity from the street in front of my house. It's not a huge zone, but it's enough ...
Resolved! Blue spinning wheel and history freeze
After scrolling a few times through the video history, the video freezes and the blue wheel starts to spin forever.The same issue has been reported multiple times by several users over the past weeks and it is extremely frustrating that it's not fixe...
Nest hello (wired) rings chime but has no power
Hi, I'm in the UK and I've just got a Nest Hello (wired) and I can't get it to work. I've wired it up to my existing wired doorbell from Honeywell (DW313S) and changed the transformer for a 12v one.Nothing happens on the doorbell, no blue light etc.....
Unable to answer doorbell
Unable to answer doorbell some one rings doorbell then you try to connect to NEST Hello the IOS app gives you the little blue spinning circle of DEATH and you CANNOT connect to your doorbell. YES I have done several reboots YES I have removed my nest...
Camera notifications to google display
I have 3 cameras in my office. Two are at the front door so we can see who is at the door. I have two google displays for both floors of the building so they can see the cameras. I cannot put a doorbell up as it will be torn down unfortunately. I am ...
Indoor cam
I removed my indoor cameras from my google home app, but when I wanted to set up them again, I I got an error: that this device connected to another account. I bought the devices from the Best buy store.
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