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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 129 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15855 Views
  • 0 replies
  • 6 kudos

Connect to google home

I can’t login on my Google account via Google nest hello app. I have triple checked it’s the correct login details, yet it continues to say that it’s incorrect. it’s pretty annoying as the chime is a Google mini, and I can’t get them synchronized

Chrisflava by • Community Member
  • 2271 Views
  • 13 replies
  • 0 kudos

Nest Doorbell Completely Dead

I've had a Nest Doorbell for a little over a year. Just long enough that Best Buy can't do anything for me. It's completely dead. It was never wired so I would charge it about every 2-3 months. I noticed my connection was in and out and then one day ...

jersanter by • Community Member
  • 1794 Views
  • 10 replies
  • 0 kudos

Resolved! 1 nest doorbell 2nd gen, 2 chimes

Has anyone installed the new Nest Doorbell 2nd gen with 2 chimes? The 2nd gen puck only has 2 wires so I am not sure how to install it in place of the original puck that had 4 wires. Any diagrams available yet?thanks!

Nest Camera offline

My Wyze cameras are all online but having issues with this new Outdoor Nest. My old one was good but the electrical cord worn. This one has been down for over 1 hour now. It's not the internet. My doorbell camera is working fine. The Nest just went o...

chipmunk by • Community Member
  • 1211 Views
  • 6 replies
  • 0 kudos

Stop Notifcations for Household Members

There have been many suggestions for this on this forum, all of which were ignored, but I'll try to get your attention again. I really don't want to be notified everything a family member walks around my house... or many times while they mow the lawn...

Jimostell by • Community Member
  • 1043 Views
  • 5 replies
  • 3 kudos

Resolved! video goes blank

When the doorbell button is pressed the video goes blank for about one minute. Have strong wifi. Wired doorbell purchased in 2018.

emandre by • Community Member
  • 801 Views
  • 4 replies
  • 0 kudos

Camera setup light won’t turn blue

I’m using my nest camera on a pole building. I initially added it but my WiFi wouldn’t reach that far. I ran a new cat5 line and installed a new WiFi router in the barn. I removed my camera then charged it and a trying to add it. I’m getting a solid ...

Jeff68 by • Community Member
  • 2225 Views
  • 8 replies
  • 0 kudos
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