cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15679 Views
  • 0 replies
  • 6 kudos

Resolved! My google nest doorbell is dead

I bought a Google Nest Doorbell less then a year ago.The unit had 80+% battery on when it just died.No light. No reaction after reset. Nothing happens when charging. When trying to fill formg.co/warrantyclaimIt fails on sending.

solmus by • Community Member
  • 1961 Views
  • 12 replies
  • 0 kudos

"Nest Hello Doorbell Wired Peeling / Lacquer Flaking"

I also have a Nest Hello doorbell that is "peeling" & out of warranty. It is visually unappealing & I get comments from friends all the time.Are the nest doorbell peeling issues some sort of recall due to the bad design/materials used in the manufact...

MATTOCK by • Community Member
  • 897 Views
  • 5 replies
  • 0 kudos

Nest Camera Theft Policy - Australia

Does anyone know whether the Google theft policy where they replace the camera if stolen covers if you purchase new from a retailer other than Google that sells Google products?

Scottys by • Community Member
  • 1528 Views
  • 7 replies
  • 0 kudos

Stop nest camera notifications when I'm home

I have my nest cameras set to 'away only notifications' but I get constant notifications all day when I'm home. My thermostat understands when I'm out of the house, but my cameras don't seem to. How can I fix this?

Bonvan by • Community Member
  • 667 Views
  • 3 replies
  • 0 kudos

Why is my front door Camera saying idle

My notifications are on but the front doorbell camera isn't picking up movement and when I open the app the doorbell camera says camera idle the I got to press live video why all of sudden I stopped getting notifications of movement

Shyne1 by • Community Member
  • 2076 Views
  • 6 replies
  • 0 kudos

Wireless (battery) Doorbell and Nest app

Is it correct in saying a recent update allowed the doorbell to be used with the Nest app? I noticed you can now add a doorbell via the app but it specifies wired, not wireless (battery). I am still having buffering problems trying to view video. Thi...

Resolved! Nest Doorbell in Peru

Hi! I wanted to check if there will be any problem installing the Nest doorbell (battery) in Peru. I was planning to buy it in the US (there's no Google store in Peru).Thanks!

Mafe by • Community Member
  • 1200 Views
  • 5 replies
  • 0 kudos

Google Home is a complete failure

Nest integration is an "F". App speed and reliability is an "F". Nest Thermostats control is an "F", especially if you have more than one thermostat and my Nest Aware was cancelled without my notification because I was sent one email which looked lik...

njd123 by • Community Member
  • 1157 Views
  • 6 replies
  • 2 kudos

Nest cameras and doorbell

All nest cameras and doorbell camera went offline last week and I can’t get them back on linehave tried to follow steps but can’t get them connected

ARip by • Community Member
  • 1231 Views
  • 8 replies
  • 0 kudos
to vote
Labels