can't cancel doorbell subscription

[davidmenges]

I just noticed I was charged $50 for our Next doorbell that died long ago.  I logged in but it shows no subscriptions.  I never converted from Next to Google.  How do I cancel this recurring subscription and possibly get a refund?  I did not see a renewal notice; perhaps it went to spam.  Thanks.

[MplsCustomer]

@davidmenges 

You SHOULD have received a renewal email notice from "Google Store" about a month before your renewal.  We just received one for our subscription.

You SHOULD be able to see your subscription here:

https://store.google.com/subscriptions

You could try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware experts on the Nest customer care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

[Juni]

Hi folks, 

Thanks for the help here, MplsCustomer.

davidmenges, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

[Dan_A]

Hey there davidmenges,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan