deurbel google

[yvonnevh]

hoi

ik heb al paar jaar de google nest deurbel

nu heb ik een aantal gebeurtenissen vastgelegd dmv opslaan in fotomap van nest

ik kan dit nergens terug vinden

ook op de pc niet 

en daar kan ik de deurbel ook niet aanklikken

wie weet hoe ik dit kanoplossen

heb google home app ook

[maedacortez]

Hi Yvonnevh,

Thanks for reaching out. I understand that you're unable to access your photo folder at events, and I'm happy to assist you!

To better understand the situation, could you please answer a few questions?

• Do you use the Google Home app or the Nest app?

• How is the Wi-Fi connection in that part of the house?

• What type of Google Nest Doorbell do you have?

• What type of Nest Aware subscription do you have?

• Have you checked if your Google Nest and app are updated to the latest versions?

I look forward to your response.

Regards,

Manuel