free replacement cameras for older drop cams

[Larrya]

 I have 3 older dropcams with subscription for video history. These cameras will no longer work after April 8 2024. How do I request the 2 replacement cameras

[Lance_L]

Hi Larrya,

Thank you for being a valued customer and part of the Nest family. 

If you are eligible, you should have received an email with a unique Google Store link that you can use to redeem the offer. Using this link will automatically apply the discount at checkout. Please check your junk or spam folder if you can’t find it in your inbox.

If you have two or more eligible Dropcams, you can redeem the offer for up to two indoor wired Nest Cams. You can read our blog post here.

For assistance in redeeming the promo code, reach out to our Google Store team.

I hope that helps.

Best,

Lance

[Lance_L]

Hello Larrya,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Lance

[Lance_L]

Hello Larrya,

I'd like to bump in here and make sure that you’ve seen our response.

Please let me know if you have any other questions or concerns, as I will be locking this thread after 24 hours.

Cheers,

Lance