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frustration

cljohnso
Community Member

Google promised a refund on faulty installed equipment. Why do the make one wait months for it?

 

 

Case ID [8-3611000032593]

 

 
2 Recommended AnswerS

JillG
Diamond Product Expert
Diamond Product Expert

HI @cljohnso 

I'll send this up to a Community Specialist and see if they can better help you---

View Recommended Answer in original post

cljohnso
Community Member

I have received my refund, thank you.  Lesson learned.  Don't buy Google.  Stay away from On-tech.

View Recommended Answer in original post

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

HI @cljohnso 

I'll send this up to a Community Specialist and see if they can better help you---

cljohnso
Community Member

Forgive me if I don't hold my breath.

cljohnso
Community Member

I have received my refund, thank you.  Lesson learned.  Don't buy Google.  Stay away from On-tech.

Brad
Community Specialist
Community Specialist

Hey folks,

I am terribly sorry that we were so late on this thread! I am relieved to hear that you were able to receive a refund! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help. We invite you to search the Community to see if a discussion is open and ongoing about your topic. If not, feel free to start a new thread. 

Best Regards,
Brad