10-15-2021 02:56 PM
the zone is not working. it not seeing my front porch nothing has change the camera is in the same position as it was when i installed over 2 years ago
i am see the street i want to see when someone comes to the door
10-22-2021 10:55 AM
Hey, mharrylall.
Sorry for the issues you're having with your zones. I imagine that's frustrating. I know it's been a few days, so I just wanted to drop in to see if this was still an issue and if you have tried any troubleshooting steps so far. I will be happy to help you sort this out if you are still in need of some help. Let me know.
Thanks.
10-22-2021 11:13 AM
hello
thank you for getting back to me. i remove the zones and recreated them but still having the same issues. i have change phone from iphone 11 to 13 and have the same . i can't see when someone is at the door. i will try my laptop and see if i can recreate the zone with the front door
10-22-2021 12:07 PM
Hey, mharrylall.
Thanks for the update. If that doesn't work with your laptop, let me know and we'll look at what else we can do to help out.
Thanks.
10-27-2021 11:23 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.