09-27-2021 01:08 PM
I'm trying to remove 1 or 2 cameras from access to everyone within my family. I setup a "2nd home" but all the cameras are actually in the same home. I just don't want the kids to access these cameras. Is there a way to remove acess for certain people. or needs to be use in the 2nd home. I have Nest Aware and do not wish to pay for the 2nd account, because it's all at the same home. Does anyone know how to have the "2nd home" give me Nest Aware as well. Or a solutiont removing access to certain people in the nest app. Any help is appreciated!
10-07-2021 03:19 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’
Please let me know if you need further assistance.
Best Regards,
Brad.
10-11-2021 10:38 AM
Hey folks,
Just checking in to see if you still needed assistance. Please let me know if you do!
Best Regards,
Brad.
11-12-2021 01:19 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS