02-05-2022 09:02 AM
i can hear sounds from my nest camera microphone but when i try to speak to someone outside it doesnt work
02-10-2022 01:17 PM - edited 02-10-2022 01:21 PM
I'm having the same issue with Nest cam wired indoor. Everything was working just fine until a week ago. I can hear everything through camera, but I can't speak through it. I've removed the cam from my phone and reinstalled it. I also removed the app from my phone and reinstalled it and it still doesn't work.
02-15-2022 12:27 AM
Hey folks,
You've posted on the Google Nest Community Forums. For assistance regarding your Nest camera, I'll move your post over to the right Community page.
Have a great day!
Cheers,
Muddi
03-17-2022 12:24 PM
We’re you able to find a resolution to this? I have been having the same issue and am getting nowhere!
03-17-2022 12:28 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
03-17-2022 01:03 PM
Hey Brad,
Yes I still need help!
Thanks!
03-24-2022 02:26 PM
Unfortunately, this is still an ongoing bug. I do not have an ETA or a solution at this time. Terribly sorry for the inconvenience.
Best regards,
Brad.
03-28-2022 10:38 AM
Hi there,
I know this is an ongoing bug, but I am required to ask if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
04-04-2022 11:00 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
03-31-2022 09:17 AM
Gotta love google and their automated, script reading robots that understand how frustrating my situation may be, and thanks for my patience", don't help me or address my question whatsoever then ask if I need more help...smh...its sad..... But the Same sorta thing happening to me. Since I got my wired indoor nest cam brand new out of the box it says you can converse back and fourrh so when I attempt to talk I hear the audible chime but my actual voice isn't heard. I can hear everything going on on the other end but my audio won't go thru...so I assume that Google isn't going to provide any advice or fix for this problem and we are on our own like usual!!!!
03-31-2022 10:54 AM
That is a known issue and we do not yet have a solution to it. I can suggest that you make sure that your phones volume isn't turned up all the way, and see if that makes a difference as I have seen that work fine for some users. Give it a try, and if it doesn't work then I would ask you to wait until there is a solution to this issue.
Best regards,
Brad.