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my nest cam.

Dd15
Community Member

my nest cam. is not working. I try to reset it but it's still not working

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Dd15 

If you want to contact Support, you can use the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@Dd15, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, which Nest Camera do you have? What is the light status of it? How was the reset done?

 

To learn more about reset and restart, you may visit our public article about “Restart or factory reset Nest camera or doorbell”.

 

Looking forward to your response. 

  

I appreciate the help, MplsCustomer.

 

Regards,

Emerson