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nest door bell camer

meck
Community Member

when the button is pressed to ring the doorbell most time it doesn't work but if you press in different areas of the button it does..

so does this mean I should get a new one

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@meck 

You could try contacting Support, using the link and instructions in this post below:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@meck, thanks for reaching out here in the Community. How's it going? Were you able to reach our support team? How long do you have your Nest Doorbell? Could you take a 10 seconds video of the issue? Looking forward to your response.

 

I appreciate your response, MplsCustomer.

 

Best,

Emerson