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nest indoor camera just spins a blue circle on my computer. I have a Nest Aware plus subsciption

Leslie1
Community Member
2 ACCEPTED SOLUTIONS

Jeffrey
Silver Product Expert
Silver Product Expert

Can you try :

1) A different browser? 

2) Private/Incognito Window

See if it works in either of those situations.

3) If it's still no good, do you have a different computer to try from? (trying to see if some Antivirus or similar is problematic)

View solution in original post

Leslie1
Community Member

Different browser and computer worked just fine!  I guess I will switch my browser!
Thank you for your help!

View solution in original post

4 REPLIES 4

Jeffrey
Silver Product Expert
Silver Product Expert

does it work on the phone App?  I ask because your computer may have something running blocking content; such as if you are running BitDefender, you may have a setting blocking things.  Your browser itself could also be blocking, so you may need to add exceptions for nest.com

Leslie1
Community Member

Yes, it does on my Apple products.  It used to work on my computer too, but does not anymore.

Jeffrey
Silver Product Expert
Silver Product Expert

Can you try :

1) A different browser? 

2) Private/Incognito Window

See if it works in either of those situations.

3) If it's still no good, do you have a different computer to try from? (trying to see if some Antivirus or similar is problematic)

View solution in original post

Leslie1
Community Member

Different browser and computer worked just fine!  I guess I will switch my browser!
Thank you for your help!

View solution in original post