nest outdoor wired cam - have an aware subscription and want to watch videos on pc.

[Gnfproduce713]

have a nest outdoor wired cam. want to watch videos from cam on pc. plugged cam into usb and nothing happens. 

[MplsCustomer]

@Gnfproduce713 

If you have a Google Nest Outdoor Camera (the wired ones made before the battery versions came out in the fall of 2021), and if you have a Nest Aware subscription, you can view your video history by going to home.nest.com in a browser on your PC and logging in with your Google Nest credentials. You do NOT need to plug your camera into your PC. However, you canNOT do this with any of the Google Nest cameras released starting in the fall of 2021.

[Brad]

@Gnfproduce713 

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

[Brad]

Hey folks,

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,

Brad.