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purchase part to remove from wall to recharge

hutch_morzaria
Community Member

Hi - where can I go to purchase the part to disconnect the doorbell from its mounting bracket so that I can recharge it? I have  lost the part and don't want to break it using a screwdriver

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@hutch_morzaria 

I don't have a Google Nest Battery Doorbell, and I am just another Google Nest customer, but this is what Google says about disconnecting it if you don't have the release tool: https://support.google.com/googlenest/answer/9252289?hl=en#zippy=%2Cnest-doorbell-battery

 

hutch_morzaria
Community Member

thx very much @MplsCustomer - I'll give that a shot!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Hi thx for getting back to me ... I managed to get it off with a screwdriver this time w/out damaging anything. 

Brad
Community Specialist
Community Specialist

@hutch_morzaria

 

I am relieved to hear that you were able to get doorbell off without damaging it! If there is nothing else that I can assist you with, I am going to go ahead and lock this thread at this time.

 

Best regards,

Brad.