top latch Of doorbell was broken

[Christycc]

If the top latch (the little black pin) of the doorbell was broken, is there any replacement can be purchased for the base of the device?

[SoriaD_]

Hello @Christycc 

Thanks for reaching out to our Nest Community about your Nest Doorbell broken. I apologize for all the inconvenience. I'm here to help you with that.

I completely understand this situation. Let me lend you a hand to find the solution. 
Please fill out this form to forward this case to my support team. We are so happy to assist you.

Feel free to reply to this post when you complete it. We will contact you to continue searching for an answer.

Best regards,
Douglas.
 

[SoriaD_]

Hi @Christycc 

We're ready to assist you with your situation. Please let us know once you've completed the form so we can proceed with your case.

Feel free to provide any additional information.

Best regards,
Douglas