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video history

RPHaney
Community Member

I thought the program I signed up was that I could go back for five days in my video history. It seems like I only can go back a few hours.

Can you clarify?

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi RPHaney,

If you have a look at the Google Nest help center link below it will explain what is included with the different Nest Aware subscriptions.

https://support.google.com/googlenest/answer/9233159 

 

Regards,
Cathal

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, Cathal_S!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.