05-16-2022 02:44 PM
Hello all,
I was given a 1st generation chromecast from a friend and we were able to set it up a while ago with no issues when the friend was here, but now we changed our wifi password and wifi information, it got disconnected once again.
I tried to connect it using the Google Home app, but was not able to. I tried to factory reset the chromecast by pressing the button until the light was flicking red and the tv was off for a moment. Then it popped up the welcome screen, and I tried using my Google Home app to connect to the chromecast that is attached using HDMI on the tv, but it still won't find the chromecast via bluetooth or any type of connection. Is it because it was originally set up on a friend's Google Home app account in the first place? Or can I still use it? Please advise.
Nothing appears in the Google Home app when I tried to click on 'Set up new device' then 'Chromecast' then it would continue to say "looking for device" but then return to the same screen and not find the chromecast that we have input in the tv.
Any help is appreciated. Thanks.
05-16-2022 03:37 PM
Sorry can't help but have the same problem, was working all fine until yesterday morning now my old phone will no longer cast but my wife's newer phone will I wonder if there's been a suckee update
05-17-2022 09:59 AM
Checklist
1. YIf my memory serves me correctly, ou don't need to be using Google Home. That just allows for voice commands. You can always simply open nNtflix and simply cast.
2. Make sure the wifi on both devices match. You should be on the same network.
3. When setting up in Home app, try the laptop instead of the phone. It's a little easier.
05-17-2022 10:39 PM
Were you able to work it out? Mine is acting up just like yours, and it was working fine until today.
05-22-2022 04:04 PM
Hey folks,
Thanks for reaching out and sorry to hear that you're having an issue setting up your Chromecast.
If there are any recent changes in your Wi-Fi network settings and the Chromecast isn't showing in the Google Home app, please check the Wi-Fi settings of the phone and connect directly to the Chromecast's temporary hotspot. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.
Thanks,
Jennifer
05-25-2022 04:27 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
05-27-2022 08:59 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran