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4G router problem with Chromecast

CeesTax
Community Member

I am experiencing problems with my Chromecast connection with my HUAWEI 4G router.  Although the router is seen during setup Chromecast says it can’t connect while  checking my password.  Are 4G routers a no-go as far as Chromecast is concerned?

1 Recommended Answer

Jeran
Community Specialist
Community Specialist

Hey there,

I'm sorry to hear that the router may not be compatible. In that case, did you have any other questions or concerns for us?

Just checking up,
Jeran
 

View Recommended Answer in original post

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there CeesTax,
 
I'm sorry about the late response, thank you for your patience! Were you able to fix that router issue? If not, I'd be happy to help out, let me just ask you some questions about your network:

If you are still having some connection issues, I would also encourage you to check out this article on common Chromecast connection issues.

 

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

CeesTax
Community Member

HI,

I followed the above mentioned instructions a while ago and als read the article about incompatibility issues. None of the measures taken by me have helped so far. So my own conclusion is that my 4G Huawei router is the cause of the problem.

Kind regards,
Cees Tax

Jeran
Community Specialist
Community Specialist

Hey there,

I'm sorry to hear that the router may not be compatible. In that case, did you have any other questions or concerns for us?

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS