4K chromecast remote input button not working

[ACEvergreen]

Hi, I can setup remote buttons for volume control and power button for my TV but not Input button.  

When I go into “setup remote buttons” it shows both Auto(CEC) and Sony TV (IR) as options but the Sony TV option can’t be selected. My TV is Sony KD-55X9000B.

[Jeran]

Hey there ACEvergreen,

I apologize for the late response on this thread, thank you for being patient! Were you able to fix that input button? If not, I'd be happy to help you out, as this issue can be a bit tricky. First, are you able to use the HDMI-CEC option to get the input button to work? If not, try making sure that the Chromecast and TV's firmware is up-to-date, and also try changing the HDMI port that the Chromecast is plugged into.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[ACEvergreen]

Hi Jeran, thanks for the reply. The issue is resolved. I thought since it is working for volume and power button to control the tv are working so HDMI-CEC isn’t the issue. I simply unpair and pair the remote again it worked.

regards,
ACEvergreen

[JenniferV]

Hi ACEvergreen,

Awesome! Glad to hear that the issue is now fixed and thanks for keeping us in the loop. Let us know if you have other questions and concerns otherwise, we'll be locking this thread after 24 hours.

I appreciate your help here, Jeraan.

Thanks,

Jennifer