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A transmissão do YouTube cai a todo momento. Como resolver esse problema. Com espelhamento não tem p

JoviJ
Community Member

A transmissão do app YouTube cai a todo momento. Como resolver esse problema?

Com espelhamento não tem tido problemas

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi JoviJ,

 

Sorry for the delayed response but thanks for reaching out to the Google Nest Community. 

 

A few questions — when did the issue start? How long does it take before it stops casting? Did the video buffer or pixelate before it stopped casting?

 

Try these steps:

  • Reboot the Chromecast, router, and casting device.
  • Play other videos and try other apps.
  • Clear the data and/or cache of the app that experiences the issue.
  • Delete and reinstall the YouTube app.

Let me know how it goes.

 

Thanks,

Jennifer

View Recommended Answer in original post

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi JoviJ,

 

Sorry for the delayed response but thanks for reaching out to the Google Nest Community. 

 

A few questions — when did the issue start? How long does it take before it stops casting? Did the video buffer or pixelate before it stopped casting?

 

Try these steps:

  • Reboot the Chromecast, router, and casting device.
  • Play other videos and try other apps.
  • Clear the data and/or cache of the app that experiences the issue.
  • Delete and reinstall the YouTube app.

Let me know how it goes.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hi JoviJ,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from JoviJ, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran