Whenever the device restarts, the order goes to some weird order my main apps at the end. I then set them up the way I like them and then, after a restart, they go back to the strange order. I found this reported by someone else, too, but the topic was closed without any answer. I have an external SSD connected via a hub. I use an Ethernet cable via the same hub.
I use this configuration for almost two years, but this problem started in the past few months.
Does anyone have the same problem? Can anyone help, please?
Well, since the apps are installed on the external SSD, when you restart none of them appear installed. So that really doesn't work.
One thing that I have noticed is that even with the hub/SSD attached, if I restart, there is no app bar, either on the normal home screen or in the app tab. Until you open up one of the apps, then the app bars come back. Also, I have noticed that I get the message about the external storage being recognized at least a minute after the restart. I'm thinking that maybe since it can't see the apps stored on the SSD after restart, it doesn't create the app bar. And when it does it just creates it with this random order. I'm pretty certain that the SSD reconnected much faster prior to the last major update we recently received.
Hey there Papabear73,
No problem at all! The Chromecast with Google TV UI is supposed to have saved data to remember the ordering of your applications. However, it may be the case that adding an external storage is somehow messing with the Chromecast's usual way of handling app ordering by putting all of the SSD applications ahead of the native applications. Technically, side-loading applications onto the Chromecast with Google TV is not intended, so it may have unexpected results.
I look forward to your response, and if you have any other questions or concerns for me, please let me know.
Hey there Papabear73,
Just to double-check, were the apps that disappeared the same ones that were installed on the drive you removed? If so, it would make sense for the icons to disappear when the drive is disconnected and reappear when the drive is connected. Once again, side-loading applications is not approved by Google, and the functionality of the apps being reordered when you reinstall the drive would be unlikely to change in this case. If this is something you'd like to see change in the future, please feel free to submit feedback via Google TV.
I have made another series of tests in the past few days. Again, my Chromecast with Google TV has not enough memory, therefore I attached an external (SSD) drive. Using applications installed on this external drive is not side-loading (as far as I know), is it?
So, I experience the loss of the app order, almost every time I restart Chromecast.
Can you please help me to clarify if installing an app to an external drive is something that is approved by Google?
If it is, why do you think it cannot store the original order? I really spent a lot of time in the past few days rearranging applications. It would be nice to attach screenshots here.
Thank you for your help.
Hey there eorent,
No problem at all! Submitting feedback is the best way to pass along information to Google officially. In the event that your device is also throwing any errors, those device logs are also sent to the Chromecast engineering team to look over. If you have the time, it only takes a minute to do so, and it's very helpful.