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Apple TV app on Chromecast

rock4us2
Community Member

Apple TV app keeps reinstalling itself a few days after I uninstall it, anyone ever seen this?

9 REPLIES 9

JenniferV
Community Specialist
Community Specialist

Hi rock4us2,

 

Thanks for reaching out. When did the issue start? Is this only happening with the Apple TV app or across all apps? If you have a friend or family member who's using the Chromecast with Google TV (4K), have you checked if they're attempting to reinstall the app? In the meantime, please reboot your Chromecast with Google TV (4K). Resetting it might also help.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Jennifer!

Hey there rock4us2,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

rock4us2
Community Member

Hi guys, I am essentially the only one who uses this Chromecast. I will try to reboot it and see.

Jeran
Community Specialist
Community Specialist

Hiya rock4us2,

 

No problem at all! Let us know if that helps at all. If not, we'll provide some more steps for you to try.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there rock4us2,

I'm just checking up again, do you have any additional questions? 

Best regards,
Jeran

rock4us2
Community Member

Hi Jeran,

Ever since i started actively monitoring this, it hasnt happened anymore.

Jeran
Community Specialist
Community Specialist

Hiya rock4us2,

That's good to hear, hopefully the issue was resolved! Did you want me to leave the thread open a bit longer to be safe, or should I go ahead and lock it?

Best regards,
Jeran

rock4us2
Community Member

Hi Jeran,

You may close it.

Jeran
Community Specialist
Community Specialist

Hiya rock4us2,

No problem at all! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran