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Original Poster: Dale Wyngaard
Apple TV plus freezing and then the Google tv OS crashes while watching Dolby vision content after April update. LG CX, WebOS Apple TV app no issues with Dolby vision. Disney Plus no Dolby vision on Google TV. Again LG CX WebOS, Disney plus Dolby Vision content works perfectly fine. iTV app, screen goes black when there are ads.
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. As updates come along we will follow up in this thread.
Have a great day.
Sorry about the delayed response on this post, but this is a known issue with both Google's Engineering team and Apple. We are working on a fix right now, however, I do not have an ETA on when to expect it.
I really appreciate your patience with this issue, and we'll try to keep you posted on any developments on this problem. If anyone had any more questions or concerns, please let me know, and I'll be happy to help!
Thank you Jeran, I appreciate the information! If there is no estimated timeframe for when the fix will be delivered, I don't have any other questions at this time (but I'm really looking forward to it so that I can watch all of my purchased Dolby Vision movies through my NVIDIA Shield TV someday 😄 ). Thank you!