05-04-2022 12:15 PM - edited 05-04-2022 12:16 PM
I'm seeing the audio drift out of sync from the video after a minute or two of casting to a TV. There's no 'groups' involved. And the sync is fixed if I hit pause and resume again. This is happening from multiple apps (Netflix, Prime Video) on iOS and also from Netflix.com streaming via chrome.
I can try tweaking the audio delay settings in the TV, but because it initially is 'in sync' and then drifts out, I'm more confused as to what could cause this? I've tried asking Google Support, but they just keep blaming the wifi. This is on a network I'm getting 200Mbps up and down. I've tried factory reset, wifi reset, and TV restart too.
Does anyone have any other suggestions? Thanks
05-08-2022 05:55 PM
Hi tenor1111,
Thanks for reaching out. Let's check on this further.
A few questions: How far is your Chromecast from the Wi-Fi router? Have you tried to cast videos from different apps aside from Netflix and Prime video? If yes, how was it?
Try these steps:
Let me know how it goes.
Thanks,
Jennifer
05-11-2022 06:03 PM
Hey there,
It's me again. I want to make sure you're all good — did those steps help?
Thanks,
Jennifer
05-13-2022 09:12 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran