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Black screen

dachepallibhanu
Community Member

Hi,

 

while setting up the chromecast i do not see any display .

 

Thanks

5 REPLIES 5

djtetei
Bronze
Bronze

Did you powered the Chromecast with its original power adaptor? If not, use it.

There should be an led light blinking. Which colour is it?

dssoft
Community Member
I have the same problem. the TV does not detect the Gen 2 device. 
The orange and white light turn on one by one.

djtetei
Bronze
Bronze
  • Shut down the TV completely (power off and disconnect the power cable from the wall socket).
  • Disconnect the Chromecast from the HDMI port and if the Chromecast is plugged into the wall socket, disconnect it.
  • Power on the TV and reconnect the power source to the Chromecast device but do not put the Chromecast into the TV HDMI port.
  • Wait 30 seconds.
  • Plug the Chromecast device into an HDMI port on the TV.
  • Change the TV to the same HDMI input as the Chromecast.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS