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BritBox casting woes

IsinG
Community Member

D8F7B3AA-9F49-4A17-8B55-C2EF382D0041.png

 ok really stumped me this. I cannot get to cast from my BritBox app that resides on a iPhone 6. Never had this problem before, it will play on the phone but casting anything doesn’t work! iPlayer/Netflix/Amazon Prime and all other apps work fine. Any ideas appreciated, 😡 

5 REPLIES 5

GeorgeHerd
Community Member

Got exactly the same issue. Same error message and everything else streams fine. 

IsinG
Community Member

I’ve reported it to BritBox and allegedly they are looking into it. Got the impression there’s loads of people with this glitch

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting here in the Google Nest Community.
 

I wanted to follow up and see if I could be of any help. Have you tried uninstalling and reinstalling the app? Since you already contacted Britbox support, could you give us an update, so we can share it with other users?

 

Looking forward to your responses.

 

Thanks,

Juni

GeorgeHerd
Community Member

I hadn’t tried that - have just done - and it has fixed the issue. Videoz no playing to Chromecast from iphone. Thanks for the suggestion. 

Juni
Community Specialist
Community Specialist

Hi there,

 

Awesome - glad that worked. Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help, create a new thread and Community will help you. 

 

Cheers,

Juni