Built-in Chrome Cast not working

[Bek]

Hi I have a Kogan TV and I can’t get my ipad or iPhone to connect to the built in chrome cast.

[JenniferV]

Hi Bek,

Thanks for reaching out. If you're trying to set up your TV with a built-in Chromecast and cast videos, please check the support website articles below to learn more:

Set up a TV with Chromecast built-in. 

Cast from apps to your TV with Chromecast built-in.

Hope that helps.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I wanted to check if you still need help. Feel free to let me know if you do.

Regards,

Jennifer

[Bek]

I had to do a factory reset thank you

[JenniferV]

Hello Bek,

You're welcome and thanks for getting back to us. Can you confirm if your issue is now resolved? Do you still need help or do you have any other questions and concerns?

Regards,

Jennifer

[Bek]

It’s resolved thank you 

[JenniferV]

Hey there,

Great, glad to hear! Since the issue is now resolved and you don't have any more questions and concerns, I'll go ahead and lock this thread. Feel free to create a new one should you need help in the future.

Best,

Jennifer