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Can't cast Youtube Music but can cast all other apps

Sabrina_G
Community Member

Today my Chromecast Ultra stopped being able to cast YouTube Music but I can still cast YouTube.  This is happening on both the YouTube Music Android app and the YouTube Music web on the Chrome browser, both can cast YouTube but when I try to cast YouTube Music the Chromecast Ultra displays the YouTube Music logo, a circle with a triangle in it. After displaying the YouTube Music logo it switches to a "something went wrong" screen and then switches to the default screen with the time-of-day on it.  I've tried doing a factory reset of the Chromecast Ultra but that did not improve anything about this issue.  I've rebooted the phone and nothing improved.  Any ideas?

10 REPLIES 10

Atari26Hundred
Community Member

I am having exactly the same problem. Need a solution!

This is happening (1) on both my regular Chromecast and my Chromecast Ultra; (2) when casting from either my phone (where I've reinstalled both the Home and YouTube Music apps) or my Home Mini (even after a factory reset); and (3) after factory resets of both Chromecasts. 

anmwinter
Community Member

Same problem here!

Tried on three different ways to use chromecast (my old one, a new one, and directly through the TV) all three failed with YT Musuc but everything else casts fine. 

I just tried again and it started working.

JenniferV
Community Specialist
Community Specialist

Hi everyone,

 

Glad to hear that this has been sorted out. If you are still experiencing the same issue, please let us know. We're here to help.

 

Thanks for answering, Byteguy.

 

Best,

Jennifer

Atari26Hundred
Community Member

It's working here, too! Carry on... 

Byteguy
Gold Product Expert
Gold Product Expert

Sorry, Google had a problem on Friday regarding casting YouTube Music.  As you discovered, they fixed it the same day.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

anmwinter
Community Member

It's all good on my end. Thank you all! 

JenniferV
Community Specialist
Community Specialist

Hi anmwinter,

 

You're welcome and thanks for keeping us in the loop.

 

It seems that this problem has now been fixed for everyone. I'll go ahead and lock this thread to keep our Community tidy. Feel free to create a new thread should you need help in the future.

 

Thanks for the help, Jeran.

 

Best,

Jennifer