Can't cast phone screen

[Qlqlp]

Hi I can't cast from my phone screen. Only reason I bought chromecast was coz I want to watch BBC maestro course on my TV.

Instructions fell at 1st hurdle as there is no "Google play services" listed in my apps to turn on microphone permissions. Is this info now out of date?

Poco f2 pro

MIUI 13.0.3 stable

Thanks.

[Qlqlp]

Oh hang on found the Google play services app - microphone permission is "on when using app".

No battery saver is on as I've read this can cause problems.

[JenniferV]

Hello Qlqlp,

Thanks for reaching out and for being a step ahead of us. Please try the steps below:

1. Reinstall the Google Home app.
2. Make sure there's no pending OS update on your phone.
3. Allow Google Cast to use your network information. For Android 12 users: Go to Settings > Use network information > Continue.
4. Reboot your Chromecast and mobile device.
5. Use a different mobile phone and test.
6. Reset your Chromecast.

Thanks,

Jennifer

[JenniferV]

Hi there,

How's it going? Did those steps help?

Regards,

Jennifer

[JenniferV]

Hey Qlqlp,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer