01-16-2023 12:35 PM
Hi,
Can’t communicate to chromecast from iPhone. I don’t get past the message: “could not communicate with chromecast”.
Changed recently from wifi provider.
Please advice
01-22-2023 03:24 PM
Hey Sofiad,
Thanks for reaching out. If you recently changed your Wi-Fi network and the Chromecast isn't currently connected to any Wi-Fi network, please perform a factory reset on your device. Also, check the settings below that you need to check with your router:
Enable these settings on your router, if applicable:
Disable these settings on your router, if applicable:
Thanks,
Jennifer
01-25-2023 03:33 PM
Hi there,
How's it going? Did you manage to get your device working?
Regards,
Jennifer
01-26-2023 03:00 PM
Hello Sofiad,
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer