Like so many others I cannot perform a factory reset that prevents my chrome cast from trying to connect to a previous router. It seems a common theme is that the Chromecast has been switched off for some time and in the meantime the router has been replaced.
Can anyone explain why and what can be done to get it working again?
By the way, why isn't the manufacturer coming forward to help? The usual methods of help just do not work.
There are many users needing an answer to this.
Hey there Geetee,
I'm sorry to hear that your Chromecast isn't factory resetting! It sounds like this has been quite an issue, so I'd be happy to help out. Now, since you marked that you own a 2nd Generation Chromecast, there are two ways to factory reset it.
Note: This option is only available if you still have access to the network your Chromecast was set up on.
While the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED should begin to blink orange. When the LED light turns white, release the button and the Chromecast should then restart.
Give both of those a try, and let me know if either helps. I look forward to your response, and if you have any other questions or concerns for me, please let me know!