11-19-2021 04:58 PM
My chromecast was not connecting to wifi, so I factory reset it. I set it up under a new name. It still appears as a device under the old name in my Home app, and I cannot access the settings under that device to delete it, as it only displays "Problem connecting to cloud" when selected in the app.
12-29-2021 10:07 AM
Hey there Kurt1,
I apologize about the late response, thank you for your patience on this! Were you able to fix that Google Home issue? If not, I'd be happy to help out, since I know it's annoying to have phantom device on the list. Let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
01-06-2022 02:55 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
01-10-2022 02:13 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
01-11-2022 02:21 PM
Hey there!
We haven't heard back from Kurt1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran