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Can't use remote on Google Home

uranicold
Community Member

So,
I recently bought a 3rd Gen Chromecast. Aftre going through the process and updates I can't access the remote feature. I tried Google Home, Google TV (via the notification bar but also doesn't detect the Chromecast). I looked at other posts but they don't fix my problem. Is there anything I can do?

 

Regards,
Alex

1 ACCEPTED SOLUTION

Byteguy
Gold Product Expert
Gold Product Expert

The virtual remote only work on the Chromecast with Google TV device (the oblong unit that comes with a physical remote).

It doesn't work on any other Chromecast device because they don't have the on-TV Google TV/Android TV interface to navigate.

https://support.google.com/chromecast/answer/11221499

I have multiple Chromecast devices in my house.  The only one that the virtual remote even sees is my Chromecast with Google TV.

View solution in original post

3 REPLIES 3

Byteguy
Gold Product Expert
Gold Product Expert

The virtual remote only work on the Chromecast with Google TV device (the oblong unit that comes with a physical remote).

It doesn't work on any other Chromecast device because they don't have the on-TV Google TV/Android TV interface to navigate.

https://support.google.com/chromecast/answer/11221499

I have multiple Chromecast devices in my house.  The only one that the virtual remote even sees is my Chromecast with Google TV.

uranicold
Community Member

@Byteguy so I basically have to buy the remote for Chromecast?

Byteguy
Gold Product Expert
Gold Product Expert

No.  Only the Chromecast with Google TV supports a remote.  None of the other versions of Chromecast do.

Even if you bought a remote, you won't be able to use it with a 3rd Gen (one of the round styles).

https://support.google.com/chromecast/answer/3006709

For the 3rd Gen, you control it using whatever app you are using on your phone or tablet to do the casting.