10-10-2021 07:22 PM
My daughter has a supervised Youtube account that watches on other devices.
I would like to add it to her Google TV profile on chromecast.
At the moment, I only see an option for YouTube Kids but not Youtube.
Any idea what it isn't showing?
10-20-2021 02:33 PM
Hey there,
Thanks for writing into the forums, I'm sure this is can be confusing, but I'm happy to help. You can add a regular YouTube account to your child's account by following these steps.
With the YouTube app
Please let me know if you have any further questions.
Best regards,
Garrett DS
10-25-2021 03:16 PM
On the chrome cast, the profile pic is on the top left in YouTube. When I click on it, it asks me if I want to sign out of YouTube.
10-25-2021 01:33 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
10-26-2021 12:21 PM
I do need help, yes. The instructions above don't match Chromecast.
10-26-2021 01:14 PM
Hey there NJJ,
When it comes to the kid's profiles on Google TV, unfortunately, YouTube Kids is the only option available. This is because Google had the idea in mind that only young children would be using the kid's profiles, with kids that are 13 or older using normal YouTube. The steps Garrett provided come from this article, which sadly don't apply to Google TV. If you would like to see the regular YouTube app added as an option to the kid's profiles, I'd recommend you submit feedback via Google TV, so that Google is aware that it's something you'd use.
I'm sorry we couldn't have been more help, but if you had any more questions or concerns, I'd be happy to address them.
Best regards,
Jeran
10-26-2021 01:32 PM
Is there a way to add her account to the regular app?
She has a family link account but it can't be added to either the Youtube or Youtube Kids app.
10-28-2021 09:52 AM
She sure can! If you want to add her as a regular user, go ahead and follow these steps:
Now, once you do that, go ahead and launch the YouTube app, then follow these steps:
That's it! She should get her normal YouTube recommendations and subscriptions! Of course, when you want to go back to the other YouTube accounts, follow the same steps.
I hope that helps you out!
Best regards,
Jeran
10-28-2021 04:09 PM
It tells me it can’t sign on because the device is compatible with her account. It then sends me to family link but there is no information there.
10-29-2021 08:57 AM
I wonder if you need to change the settings for her on family link. Here is what the article says about children using YouTube:
Here is how to change the content level settings with the Family Link app:
There is a lot more settings and ways to change the settings for YouTube and family link, go ahead and give the article I first linked a read and set the appropriate content filters.
Best regards,
Jeran
11-05-2021 01:57 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
11-05-2021 02:12 PM
I still can't add her account. I've looked at the settings for Youtube, Family Link, Chromecast etc. and there doesn't appear to be a way to do it.
I don't understand why Google doesn't allow accounts to be added without explaining why.
11-09-2021 09:46 AM
That is pretty strange that you're still not able to add your daughter to your account! At this point, you may find more success by contacting Google by phone, as they may help you quicker than going back and forth of the forum.
I'm real sorry I couldn't have been more helpful here, but if you had any other questions or concerns, I'd be happy to address them.
Best regards,
Jeran
11-12-2021 10:28 AM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
11-15-2021 03:37 PM
Hey there!
We haven't heard back from NJJ, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Garrett!
Best regards,
Jeran