11-03-2022 07:47 PM
Hello,
I am having trouble casting Youtube Music as part of a speaker group when Chromecast with Google TV (CCWGTV) is part of the group. This wasn't an issue previously and I see there are several others that seem to be having the same or similar issue (see example links at the bottom), but all of those threads are either locked or stagnant.
Setup:
Google Chromecast with Google TV
Nest Audio
Casting via Youtube Music app on Samsung Android phone OR voice command using google assistant saying 'Ok Google, play music on my TV' (both ways worked previously and now neither works).
Behavior:
If using voice command and I say to play it on the speaker group it will respond 'youtube isn't installed at the moment. Sorry something went wrong, when you are ready give it another try' and nothing happens
If casting to the group via the youtube music app on my phone, the Nest Audio in the group makes a chiming noise, but no music starts. A Youtube Music logo shows up on the TV that the CCWGTV is plugged into, but no music plays. On the phone, there is a loading circle that just spins endlessly.
Recent Changes: None
Other things to note:
Workarounds tried:
Unfortunately nothing is working. Please help.
Related Conversations:
https://www.googlenestcommunity.com/t5/Home-Automation/Speaker-Groups-amp-Google-TV/m-p/241503#M7545
01-20-2023 06:02 AM
The only way that I am aware of how to do it is to start playing using a speaker or speaker group that does not include the CCWGTV and then go into the home app and select to add the CCWGTV.
01-20-2023 06:25 AM
Thanks @Shogungts yes, I am doing that.
But actually I was replying to @AndrewConner that mentioned something about "ask Google to move to the speaker group containing the CCwGTV" which sound like you can tell the assistant to add the CCwGTV to the group.
01-20-2023 06:37 AM
When I'm playing music on a Mini I ask it "Hey Google, move to <speaker group>".
My Mini is on the preview program
01-21-2023 11:53 AM
Oh Got it, so it has to happen from a speaker that's already playing and then it "moves" its music to all speackers... Nice tip.
Unfortunately, it's not something I can include as an action in one of the Home app routines, and then make it happen automatically whenever I play music.
01-21-2023 12:36 PM
@Shogungts and All, I want to thank you for this post and all the information that came with it.
I started with a couple of Chromecast Audio devices and loved it so much that I added more speakers with builtin Chromecast and then 2 more CCwGTVs, so now I have 8 speakers that support casting arround my aapartment.
I'm having this issue for a long time, and each time I'm playing music, I'm adding the CCwGTV from the Home app manually, which is really really anoying.
Only now I thought to look for it on the web, and I actually didn't have a clue until now that this happens only with YTMusic, which make my really mad as a Google One and YTMusic Premium subscriber.
I did turn to their support. I must say that I actually talked to several people through their chat and they did try to help, so from one hand I wasn't ignored, but on the other hand, it felt like they are not aware about this issue at all. At the end I was encouraged to "post feedback from the Home app for the engineering team to address the issue".
I already cancelled my YTMusic subscription, and downloaded Spotify.
Most of the people I know use Spotify, and I really tried to stick with Google and its YTMusic service, but now I feel really stupid.
01-31-2023 03:55 PM
There was a GCCWGTV update today, but sadly this issue is not fixed
01-31-2023 04:06 PM
Exactly same here. It was ok with chromecast ultra but never managed to make it work with google TV part of the group.
02-06-2023 08:02 PM
2/6/23
This is still an issue! Ccwgtv breaks every soeaker group i have. Chromecast ultra works fine. I have tried every single pairing with my 10+ google devices and my 3 ccwgtv all break the speaker groups. I have tried reformating them, removing them, standing on one foot, spinning counterclockwise and still nothing. I reached out to google 3 times for this issue. One person told me that ccwgtv are not supported, lies, and she referenced an old article from google website. Then the tird person opened a ticket. This is very annoying
02-06-2023 08:26 PM - edited 02-06-2023 08:28 PM
Sadly I think Google support is mainly aimed at helping people that don't know what they are doing as opposed to when the issue is actually on the Google side. In their defense, I imagine the vast majority of people who contact them really don't know what they are doing, but one would think that they would actually be able to realize when it is a Google issue and then at least log a ticket without you having to contact them 3 times.
I don't know if they expect their support people to know everything Google or if they specialize, but it has been really frustrating that the couple of times that I did contact support that I clearly knew the product better than they did.
02-11-2023 03:49 PM
Having the same issue. Guess I’ll go back to the old Chromecast Audio…
02-12-2023 06:45 PM
Hey everyone. Just bought a Google Nest Wifi Router and Point 2nd gen. Have my Google TV w/ CC also, and I'm running the exact same issues. Adding my grain of sand to give visibility to the problem, hope we can have an update and a fix soon.
02-14-2023 04:41 PM
I don't know if they fixed it or I just got lucky, but when I just tried it start working for me again!
02-15-2023 07:23 AM - edited 02-15-2023 07:24 AM
Welp... I tried it again this morning and no dice so not sure if they are working on it or if there was just some odd scenario where it worked for me.
One thing that I noticed different (that I didn't think much of since I have occasionally seen it before w/o any adverse effects) was that all of my casting options were duplicated. So for instance I have a speaker group named 'All Over' that includes my GCCWGTV and it (along with other casting options) showed up twice in my choices to cast. It is not duplicating the cast options this morning. No idea if that is related or a coincidence.
02-16-2023 12:54 AM
I tried today after seeing this and it works for me now too. Thanks for posting this.
On the down side, though, every time I now ask it to play "bbc radio 6 music" it asks "I think you want to play radio. Is this right?" so now my morning alarm routine doesn't work. 1 step forward, 2 steps back, eh Google?
02-16-2023 06:04 AM
Interesting... I tried again this morning and it is still not working for me after working that one time. Do you mind trying again and sharing your results?
02-16-2023 06:32 AM
I've tried but I'm on the verge of throwing this piece of cr@p out of the window.
"OK Google, Shuffle my playlist 'Rock Heavy' on Living Room" - "I'm sorry something went wrong"
"OK Google, Shuffle my playlist 'Rock Heavy' on Living Room" - "I'm sorry something went wrong"
"OK Google, Shuffle my playlist 'Rock Heavy' on Living Room" - "I'm sorry I don't recognise that device"
"OK Google, Shuffle my playlist 'Rock Heavy' on Living Room" - "I'm sorry something went wrong"
"OK Google, Shuffle my playlist 'Rock Heavy' on Living Room" - <starts playing on phone>
02-14-2023 04:57 PM
I just tried it again. No dice for me. I can cast to my CCWGTV by itself but it still hangs my entire group up if I add it to an existing speaker group. It still casts to a speaker group just fine to my older Chromecast.
02-14-2023 05:16 PM
Didnt work for me either
02-27-2023 11:08 AM
anyone have any luck on this yet? does google even care?
02-27-2023 01:23 PM
Not that I'm aware of. I'm sure glad I didn't give away my original Chromecast, which still works great when casting to a speaker group. Sucks when a new product goes BACKWARDS. 😖
02-27-2023 01:25 PM
To be fair, the new product used to work but they broke it at some point
02-27-2023 01:38 PM
Really? I wasn't aware of that. Good to know. By the time I bought one, it was broken.
02-27-2023 01:49 PM
Yep - it used to work perfectly and I used it all of the time. I didn't use it for ~a year as I was travelling and when I got back it no longer worked so not sure at what point it broke.
03-13-2023 02:22 PM
Same exact issue as OP. Going to be cancelling my YT music subscription. Spotify works fine to cast to the whole group that includes the Chromecast. Super unimpressed with how Google's own stuff isn't compatible. I recently ditched my pixel phones after being with them since the first pixel because I was having so many issues. Be better Google.
03-13-2023 03:22 PM
So it works with Spotify? I wonder if it works with other services. I was thinking of getting Deezer
03-13-2023 03:38 PM
It works with Google Podcasts and iHeartRadio as well - it seems to only be a YouTube Music issue
03-13-2023 06:53 PM - edited 03-13-2023 06:57 PM
Hey amills7 - I just tried group casting for the first time in a week or two and it is working for me again so you might want to see if it works for you before cancelling...
Edit: To be clear I am not able to get it to work if I say 'Ok, Google play music All Over' (all over the is the group name I have that includes the GCCWGTV), but I am able to select All Over from the Youtube Music app and have it play all over which it was not doing previously. So still not where it should be, but at least progress 🤷
03-13-2023 07:17 PM
You are correct! It is working but only when i choose the group from YTM. This is a step closer and im ok with this for now. Better than nothing i guess. Lol
03-20-2023 01:10 PM
Hi, same problem here with YouTube Music and Chromecast built in. I feel very stupid being YouTube Music Premium and Google One subscriber. I opened several incidents on support system unsuccessfully.
03-30-2023 04:44 PM
So I tried using Google Assistant to play youtube music as part of a group cast that included GCCWGTV for the first time in a while today and it.... worked! It seemed to think about it a little bit longer than it used to, but it loaded after a few seconds. I tried it again a few hours later and it worked again.
Has anyone else tried it recently and if so, did it work?
03-31-2023 12:59 AM
Doesn't work for me. What version of YouTube Music do you have in your phone?
03-30-2023 06:09 PM
Well what do ya know? It worked! I added my new GCCWGTV to my "Home ALL" group and just successfully cast to the group! I also just updated my Pixel 6a to Android 13, though I doubt that mattered.
03-31-2023 01:00 AM
What version of YouTube Music do you have in your phone?
03-31-2023 09:48 AM
version 5.49.54
04-01-2023 04:44 AM
I have 5.49.55.
Try deleting your groups on the home app that contain the ccwgtvs then recreate them.
03-31-2023 01:14 AM
Holy moly, it works for me too!
04-02-2023 02:00 AM
Yup, this is now working for me too. That's one glitch ticked off!
06-15-2023 12:31 PM
I'm having the same issue as everyone else, everything is updated and cannot cast to a group with Google TV. Spotify works hover, just going to cancel YTM ... amazing how Google just lets issues like this persist.
06-15-2023 12:52 PM
Hey RY2 - I assume that you already did this, but you might want to check that all of your devices are up to date as this functionality was working for several of us that were having this issue previously; it started working for me again in March.
06-15-2023 01:08 PM
Thanks, I did check. Phone, Google TV and apps are all updated but I'm having the same exact issues many reported earlier in this thread. Nothing happens when I select the group, but I can select Google TV individually and Spotify works with Speaker Groups just fine.