04-12-2022 01:34 PM
Login to You Tube TV on the Chromecast with Google TV device suddenly stopped working. When selecting You Tube TV it comes up to "Try it Free" or "Member Login." I select member login, select my email address and then it goes back to the first screen again. I am able to login to You Tube TV on my phone and cast to my TV. Seems to be a problem with the app on the device.
Tried clearing cache and data for the YT app - no difference.
Tried uninstalling YT app and reinstalling - no difference.
Tried restarting the Chrome cast device - no difference.
Tried updating Chromecast device system - but it was already up to date.
Thoughts?
04-12-2022 01:48 PM
There is a known issue with YouTube services:
https://support.google.com/youtubemusic/thread/159624204
Google is working on it.
04-12-2022 02:02 PM
Exact same problem started today (04]12]2022). I am disappointed that there is no solution posted. The Youtube TV app works via the Amazon Firestick but not the Chromcast device!
04-12-2022 05:11 PM
Hi folks,
The issue has been fixed. You should now be able to log in, switch between accounts, and use the account menu & navigation bar across all services (YouTube, YouTubeTV, YouTube Music, YouTube Studio) and devices. Check the info here.
Thanks for the help, Byteguy.
Regards,
Jennifer
04-12-2022 08:00 PM
Thanks!
04-13-2022 10:16 AM
Hi dparke01,
You're welcome! Feel free to let us know if you have other questions and concerns. We're here to help.
Best,
Jennifer
04-16-2022 03:49 PM
Hi folks,
It's me again. I wanted to check back in to see if you still need help. Don't hesitate to reply to this thread if you do.
Thanks,
Jennifer
04-17-2022 04:08 PM
Hey there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer