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Cast apps disappear from my laptop when I shut down.

KevinO
Community Member

 I have an LG with Chromecast built in. I have downloaded a few Chromecast apps for my Android phone and onto My HP laptop. I have successfully connected on the phone and the laptop, but the laptop loses the cast apps and I have to start over always. HELP!!

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there KevinO,

I am sorry about the late response, thank you for your patience! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know this issue would frustrate me as well! Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Are you able to cast from Google Chrome?
  • What apps are you trying to cast from the laptop?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from KevinO, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran