cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Cast icon appears and disappears

Thelastpotter
Community Member

When using Peacock and Paramount and AMC+ apps the cast icon appears and disappears everytime I open the app. Any thoughts? Chromecast on Samsung Smart TV. Apps on google pixel4.

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Thelastpotter,

 

Thanks for posting here in the Google Nest Community.
 

I know how it feels when something isn’t working as it should. A few things: which Chromecast model are we working with? Has there been any changes in your network? How far is the device from the router? Are you using a dual band router? If so, which network did you use to set up your Chromecast? 
 

You can do a sequential reboot. First, unplug your TV for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal. Rebooting your phone will help too and make sure that you are on the same Wi-Fi network.

 

Check this link for more information.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hi Thelastpotter,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan