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Casting desktop from laptop uses my laptops audio setting so i get no sound.

Sunguard
Community Member

Casting desktop mutes my laptop and there is no sound on tv, unmuting the laptop then plays sound on both, but i can't make it so that sound on plays on TV. Casting only tab works fine.

7 REPLIES 7

Sunguard
Community Member

Using Windows 10 64 

Chrome Version 94.0.4606.54 (Official Build) (64-bit)

Was using same OS with my older laptop. Had no issues.

Jeran
Community Specialist
Community Specialist

Hey there Sunguard,

I apologize about the late response, thank you for being patient! Were you able to fix that audio issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does this same issue happen on Google Canary?
  • Have you tried changing the default audio device?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

spaghetti
Community Member

I have a similar issue that only just started this week where I used to be able to listen to audio through pc connected headphones while watching cast tab on tv. Now cast tab will only play audio and video through tv but cast desktop will let me listen through headphones and watch on tv

Sunguard
Community Member

I tried a bunch of chrome://flags suggestions from way back most of which dont exist anymore. The issue started when I switched to windows 10. I dont see any additional device to change as default. Previously when I casted desktop to chromecast the sound on the computer got muted. Now either they both are muted or arent.

Jeran
Community Specialist
Community Specialist

Hey there,

 

I'm really sorry about the late response on this, but I talked with the engineering team about this, and it seems like that it is actually working as intended. Cast Desktop follows the actual source, which would mean that if the device is muted, the Chromecast would play no audio. It seems there were flags in the past to override this, however, these flags are no longer found with the last Chrome version though.

 

I'm sorry I couldn't have found a "fix" for this, as it is working as they designed.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Sunguard, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran