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Casting issues

Kamal6
Community Member

Hi , 

I have been trying to cast videos from my android tablet onto my TV using chromecast but it's not working. I tried rebooting, turning on and off, using my iPhone. Nothing works. Chromecast goes through the whole connecting thing, everything is connect but wouldn't play youtube or Netflix.  It does play music somehow but I can't see where the music is playing from.

It did work for one day though (the day I bought it).

If anyone can help. Thank you 😊

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Kamal6,

I apologize about the late response, thank you for your patience! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • What color is the LED light on the Chromecast?
  • Do you get any kind of error message?
  • Is Google Home up-to-date?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Kamal6, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!


Best regards,
Jeran