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Changing network

LindaKuan
Community Member

Just recently bought a google chromcast, already installed to our TV, however the network just update to NBN now and tried to set up again but it won’t work, please help

5 REPLIES 5

djtetei
Gold Product Expert
Gold Product Expert

Hard reset the Chromecast device and perform the entire setup procedure again.

Many thanks!

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the help, djtetei!

 

@LindaKuan, just wanted to see if you still need help. Please let us know if you have any other questions or concerns.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi LindaKuan,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi LindaKuan,

 

I haven't heard from you in a while so I'll be locking this thread. Feel free to start a new thread should you have more questions and concerns in the future. We're here to help.

 

Thanks,

Jennifer