Hi there, I'm having this constant problem where I put a TV show on Netflix for example. The episode plays fine, but then if I want to watch the next episode I can't because the sound goes choppy. I have to disconnect Netflix, connect Spotify let that play for the few seconds. Then I disconnect Spotify, reconnect Netflix and continue watching the episode that was choppy. I've tried resetting Chromecast, different HDMI ports and the problem persists, any suggestions?
Is this happening on any other devices that you're using Netflix on? Have you try to factory reset of your Chromecast, I know you said you've tried to resetting but I'm wondering if that's just a power cycle or a full factory reset. Is your Chromecast using the original power bar or you plug into the USB port?
It happens on all streaming services Disney+, Amazon and Netflix. I'll watch an episode of something or a movie and the next thing I'll watch on that platform it'll go choppy. So I'll have to disconnect from that platform, connect to Spotify let it run for a minute and then reconnect to the streaming service I was watching originally. I've fully reset the Chromecast many times now and still no difference. The Chromecast is also plugged into the wall, not a usb port in the tv or anything like that. Just last night I watched an episode of a show on Netflix and when it was finished, I put a different show on Netflix on and it was choppy. So I had to do the whole rigmarole of disconnecting reconnecting situation I explained earlier.
Hey there Groucho10,
Let me ask a few more questions regarding this sound issue you are experiencing:
This could point to a few different issues, such as the network, settings on the TV/casting device such as power saving mode, battery draining apps running in the background, etc.
I look forward to your response!