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Joytoy
Community Member

Chromecast shuts down in the middle of a program. I have to restart after about

4 mins???

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hello Joytoy,

 

Thanks for reaching out and sorry to hear that you are having an issue with your Chromecast. Let's sort this out.

 

A few questions — what type of Chromecast do you have? When did the issue start? Is the issue intermittent or constant? If you could also provide a rundown of all the steps that you've already tried, I would appreciate it. 

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I wanted to check back in to see if you still need help with your Chromecast. Feel free to let me know if you do. 

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Just wanted to see if you still need help. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from joytoy, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran