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Chromcast shutdown 3 times a day

Lrgmarg
Community Member

My chromcast shutts down 3 times or more a day, forcing it to restart over and over again.

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Lrgmarg

Please try to use a different power supply to see if that helps.

You could also try factory reset the device. 🙂

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help here, RXShorty.

 

Lrgmarg, we hope that helps, but if you're still having trouble, please plug in your Chromecast on a different HDMI port on your TV and reboot your Wi-Fi router. Plugging it on a different TV screen might also help.

 

Thanks,

Jennifer

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Jennifer.

 

Thanks,

Archie

JenniferV
Community Specialist
Community Specialist

Hello Lrgmarg,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks for lending a hand, Archie!

 

Regards,

Jennifer