Chromecast won't connect through the Home app. I've gone through the whole procedure, it says connected and gives you the 4 character code, click on the wifi ssid and it says "Cannot connect - check your input". I've done numerous factory resets on the chromecast and router. I have a solid white light on the chromecast and I can't connect to the chromecast ssid as it says it can't find the IP address. It is infuriating. Please help 🙏
Thanks for reaching out and for being a step ahead of us.
Quick question: What's the distance between the router and the Chromecast device? Please manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.
Thanks for getting back to us and for the added info. Please try the additional steps listed below:
Let me know how it goes.
We haven't heard back from WayneT22, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!