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Chromcsst set up issue

Copper2141
Community Member

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 I'm trying to connect my chromecast (Gen 1) to my TV but it stays stuf on this screen I've tried different Tvs and monitors to see if it will do anything but this is all I've gotten to se e

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Copper2141,

These connection issues can be pretty frustrating to deal with, so I'd be happy to help you figure this out. Now, what color is the LED light on the Chromecast? For example, if the light is a solid red, that means the Chromecast is throwing an error.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Thanks for the help, Jeran.

 

Copper2141, how's it going? Do you still need help?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Copper2141,

 

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer