Chrome Cast not connecting to wi fi

[ThePCMan]

Cannot connect the chrome cast to the wireless, I have used my computer, mobile phone and my wife's mobile phone, still wont connect.

[MerlinsBeard]

I have the same problem, as of this morning our chromecast won't connect to the WiFi.

[Kimy]

Hi folks,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? When did it start? Did you get any messages? What steps have you taken?

Give the steps below a try and let me know how it goes:

• Reinstall the Google Home app.
• Ensure that both Bluetooth and Location services are on, and mobile/cellular data is off on your phone.
• Perform a sequential reboot (Chromecast, phone, and router).
• Try a factory reset, then re-setup.
• You can also try connecting it to a mobile hotspot to isolate it.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Kimy

[Kimy]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Kimy