Chrome cast having issues with discover+ and iPad 9th generation

[Jayinsky53]

Can’t connect Discover+ to either my 1st or 2nd generation chromecast with my iPad 9.  Doesn’t list either chromecast devices, asking for a PIN number that neither the ipad 9 receives nor the organizator for the chromecast 

[Jeran]

Hey there Jayinsky53,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know these connection issues can be tricky to figure out on your own. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• Are you able to cast from another app, such as YouTube or Netflix?
• Are you able to cast from another device, such as a phone or computer?
• Are you connected to a 2.4GHz network, or a 5GHz network?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Jayinsky53, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran